Cancellation Policy
At KAD Brows, every appointment is reserved exclusively for you. Please review this policy before booking.
Cancelling or rescheduling
You may cancel or reschedule free of charge up to 48 hours before your appointment, using the link in your confirmation email.
Late cancellations
Cancellations or reschedules made less than 48 hours before your appointment will be charged 50% of the service price, automatically, to the card on file.
No-shows
If you miss your appointment without notice, 100% of the service price will be charged to the card on file.
Late arrivals
Arriving more than 15 minutes late may mean your service is shortened or rescheduled. A rescheduled late arrival is treated as a late cancellation.
Payment
A credit card is required to secure your booking. No payment is taken in advance; your service is paid in person on the day of your appointment. Your card is only charged under the conditions above.
Why this policy matters
Each appointment is planned in advance, and a slot cancelled at the last minute can rarely be filled again.
By booking an appointment with KAD Brows, you agree to this cancellation policy.
